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Our Privacy Policy

Blackbird Worldwide Global Chauffeured Services respects your privacy and is committed to protect the personal information that you share with us. Blackbird has established a policy that describes our website and web application practices of collecting, using, disclosing, transferring and storage of user information. In this policy, Blackbird Worldwide is mentioned as “we” or “our”, and refers to the reader of this policy as “you’ or “user”.

If you access or use our website:- www.blackbirdworldwide.com or application including online or mobile application, or services that link to our Privacy Policy (“Services”), you are agreeing that Blackbird may collect and /or use your information as described here, including that your information may be transferred and stored in the United States and other countries.

Our Privacy Policy Defines:

What Information We Collect

Blackbird Worldwide may collect non-personally identifiable information regarding your visit to our website and use of our services. Blackbird may utilize Tracking Technologies to collect this information and may change data collection method from time to time in its sole discretion. We also may collect your personal information that can be used to identify an individual. When you browse the website and have not registered for any online services from Blackbird Worldwide, you browse anonymously and personal information is not collected during this browsing. “Personal Information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to a first and last name; email address; a home, postal or other physical address; or other contact information. When you register for or request any Site service, or when you complete the Guest Information Form online after you have reserved a journey, you may be asked to provide us with Personal Information which is used to enhance your experience, expedite communications, allow you to receive electronic mailings from Blackbird Worldwide or to help facilitate your ground transportation services.

We may also use this Personal Information in aggregate to generate market research reports. Demographic data such as age, gender and interests provided by Google are collected and used to analyze our Site visitors through Google Analytics Demographics and Interest Reporting. Google Remarketing ads are advertised to Site visitors that have visited specific pages on the Site. If you wish to opt-out of either of these, please click here for more details. We may share Personal Information with law enforcement agencies if there is a criminal investigation or suspected illegal activity, to protect the rights and property of Blackbird Worldwide; to investigate reports of fraud or of users sending material using a false email address or users sending harassing, threatening, or abusive messages; to protect against misuse or unauthorized use of the Site; or during emergencies, such as when we believe someone’s physical safety is at risk.

How We Use Information

Blackbird may use Personal Information given to us with any of our group of companies (including our parent companies and any of our subsidiaries or commonly owned companies) to, for example, provide a service,ensure proper booking, measure consumer interest in our various products and services and inform you about products and services. The Information collected may be stored and processed in the United States or any other facility worldwide which is maintained by Blackbird Worldwide. We may combine information that we collect or receive through our application or website and services with information we obtain and use it as described in this Privacy Policy. Our use of collected information must be approved by the user under this Privacy Policy.

Disclosure of User Information

Blackbird Worldwide does not sell, trade or rent your information to others except as described for the below mentioned purposes:

  1. Service Providers: We may share your information with companies who provide services such as processing of information, systems authentication, detection of any fraud, search technology, advertisement and fulfilment services, managing and enhancing customer’s data, providing customer support, assessing your interests in our products and services, and conducting customer feedback surveys. These companies are subject to confidentiality agreements with us and obligated to protect your information.
  2. Social Media: Our website includes social media features including Facebook, Twitter, and LinkedIn icons links. These features may collect your IP address, authenticate your identity and provide the option to share certain personal information with us such as name, email address and may set up a cookie to enable the feature to function appropriately. Social Media features are either hosted by a third party or directly by our Site. Your interactions with these features are governed by the privacy policy of the company providing this feature.
  3. Partners: We may share your information with other companies / partners under common ownership or control with Blackbird Worldwide.
  4. Customer’s Consent: We may share your information in other ways and for new purposes if you have asked us to do so or you have agreed to such sharing. For example, posting customer’s testimonials on our website that may indentify you if we have received your consent to post it.
  5. Others: It may be necessary- by law, legal process, litigation, and requests from governmental authorities within or outside your country of residence for us to disclose your information. We may release your information when we believe, in good faith such as release is reasonably necessary to (comply with law, enforce or apply the terms of our Privacy Policy or any of our user agreements, protect the rights, property or safety of our company, our employees, our users or respond to the claims of violations of rights of third parties).
  6. Additionally, in the event of the re-organization, merger, or sale, we may transfer any and all personal information we collect to the relevant third party.

How We Secure Your Information

Blackbird Worldwide takes every step to protect your personal information from any sort of misuse, interference and loss, as well as unauthorized access, modification or disclosure. We employ physical,electronic and administrative procedures based on the sensitivity of the information that we collect. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third parties from illegally obtaining this information, especially when accessing third party sites.

We are concerned about safe guarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. This includes the following:

  1. using encryption/ tokenization when collecting or transferring sensitive information.
  2. limiting physical access to our office premises.
  3. limiting access to the information we collect about you to authorised personnel who need to know that information in order to operate, enhance or improve our website and application.
  4. where required by law, destroying or de-identifying personal information.
  5. As a user, you need to work against unauthorised access to your account, passwords and to your device by signing off once you have finished using our website or application. You are responsible for all the actions taken with your account. Therefore, we recommend not to disclose any information to third parties. If you choose to share any of personal information with any third party, you must review their privacy policy. If lose control of your password, you may lose substantial control over your personal information and may subject to legally binding actions taken on your behalf such as someone using your User ID and password for forward Libellous material through Blackbird services.
  6. Therefore, if your password has been compromised for any reason, you should immediately change the password.

Use of Cookies and Other Technologies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of the cookie. Every cookie is unique to your particular web browser. It will contain some anonymous information such as unique identifier and the site name with digits and numbers. It allows the website to remember your browsing behaviour & show you relevant data based on your browsing pattern. There are two types of cookies, session cookies and persistent cookies. Session cookies are temporary cookie files which are erased when you close the browser and upon your re-login to the browser the site does not recognize you. You will have to log back in to your account and select your preferences. A new session cookie will be generated which will store your browsing information and will again be active until you leave the site and close your browser.

Persistent cookies are just persistent. These files stay in one of your browser’s subfolders until you delete manually or your browser deletes them based on the duration period contained within the persistent cookie files. The persistent cookies permit you to visit the site over and over again and be recognized as a previous visitor and may permit you to access your account without having to login in over and over again. This information is used for the purpose of measuring response rates to the Web page and email hyperlinks as well as overall Site activity and performance.

Most browsers automatically accept cookies but you can modify your browser settings to decline cookies by visiting the help portion of your browser’s toolbar. If you choose the decline cookies, you may not be able to use some of the interactive features of our Website. Please note that the scope of this tracking is limited to the Blackbird Worldwide website / applications domain. Our Website or Application does not track its customers over time and across third party websites to provide targeted advertising and does not respond to Do Not Track (DNT) signals.

Minor’s Privacy

This site is not used to knowingly solicit Personal Information from or market to children under the age of 13.This site is intended for use by persons who are over 18 years of age. Therefore, we request that children under the age of 13 not submit any Personal Information to us through the site, If we learn that we have inadvertently gathered Personal Information from children under the age, we will promptly remove such information from our records.

Data Retention, Maintaining User’s Information and Deactivation of Accounts

Retention: We shall retain your Information as long as your account is active or as necessary for legal business purposes.

Reviewing and Updating User’s Information: We offer our user the ability to review and change certain information such as profile information, contact information, password and user preferences by logging into Blackbird Worldwide online portal and application. You must promptly update your information if it is inaccurate. You can also contact us at [email protected] to request to modify information that cannot be amended or deleted through the application or online portal. We will take reasonable steps to permit you to modify the inaccurate or incomplete information. We may decline to process requests that are frivolous/ vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

Closing your Account: If you wish to close your account, please send us a written request on [email protected] or call our 24x7 customer support. Upon your request, we will de-activate your account and delete your information from our databases. However, we will retain in our files and use some of your information in order to prevent fraud, collect any fees owed, resolve disputes, assist with any investigations, enforce our User agreement and comply with legal requirements as is permitted by law. Therefore, you should not expect that all your personal information will be completely removed from our databases in response to your requests. Such personal information will be deactivated from public and member viewing and will only be available to selected personnel at Blackbird Worldwide.

Amendments to Privacy Policy

Blackbird Worldwide reserves the right to revise, amend or modify this Policy from time to time, in any manner. Our use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes at our website and notify customers by email or other means before the changes becomes effective. We encourage you to periodically review this statement to be informed of how we are protecting your Personal Information. Your continued use of our Services following the posting of changes to this Privacy Policy will mean you consent to and accept the changes.

Contact US

If you have any queries or suggestions regarding our Privacy Policy or practices, you may contact us at [email protected] or call us on our toll free number +1 (866)- 667-1559 or mail us at Blackbird Worldwide Corp. 1345 avenue of the Americas, FL 33, NY, New York 10105 (USA).