Blackbird Worldwide Global Chauffeured Services respects your privacy and is committed to protect the personal information that you share with us. Blackbird has established a policy that describes our website and web application practices of collecting, using, disclosing, transferring and storage of user information. In this policy, Blackbird Worldwide is mentioned as “we” or “our”, and refers to the reader of this policy as “you’ or “user”.
Blackbird Worldwide may collect non-personally identifiable information regarding your visit to our website and use of our services. Blackbird may utilize Tracking Technologies to collect this information and may change data collection method from time to time in its sole discretion. We also may collect your personal information that can be used to identify an individual. When you browse the website and have not registered for any online services from Blackbird Worldwide, you browse anonymously and personal information is not collected during this browsing. “Personal Information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to a first and last name; email address; a home, postal or other physical address; or other contact information. When you register for or request any Site service, or when you complete the Guest Information Form online after you have reserved a journey, you may be asked to provide us with Personal Information which is used to enhance your experience, expedite communications, allow you to receive electronic mailings from Blackbird Worldwide or to help facilitate your ground transportation services.
We may also use this Personal Information in aggregate to generate market research reports. Demographic data such as age, gender and interests provided by Google are collected and used to analyze our Site visitors through Google Analytics Demographics and Interest Reporting. Google Remarketing ads are advertised to Site visitors that have visited specific pages on the Site. If you wish to opt-out of either of these, please click here for more details. We may share Personal Information with law enforcement agencies if there is a criminal investigation or suspected illegal activity, to protect the rights and property of Blackbird Worldwide; to investigate reports of fraud or of users sending material using a false email address or users sending harassing, threatening, or abusive messages; to protect against misuse or unauthorized use of the Site; or during emergencies, such as when we believe someone’s physical safety is at risk.
Blackbird Worldwide does not sell, trade or rent your information to others except as described for the below mentioned purposes:
Blackbird Worldwide takes every step to protect your personal information from any sort of misuse, interference and loss, as well as unauthorized access, modification or disclosure. We employ physical,electronic and administrative procedures based on the sensitivity of the information that we collect. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third parties from illegally obtaining this information, especially when accessing third party sites.
We are concerned about safe guarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect the information we process and maintain. This includes the following:
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of the cookie. Every cookie is unique to your particular web browser. It will contain some anonymous information such as unique identifier and the site name with digits and numbers. It allows the website to remember your browsing behaviour & show you relevant data based on your browsing pattern. There are two types of cookies, session cookies and persistent cookies. Session cookies are temporary cookie files which are erased when you close the browser and upon your re-login to the browser the site does not recognize you. You will have to log back in to your account and select your preferences. A new session cookie will be generated which will store your browsing information and will again be active until you leave the site and close your browser.
Persistent cookies are just persistent. These files stay in one of your browser’s subfolders until you delete manually or your browser deletes them based on the duration period contained within the persistent cookie files. The persistent cookies permit you to visit the site over and over again and be recognized as a previous visitor and may permit you to access your account without having to login in over and over again. This information is used for the purpose of measuring response rates to the Web page and email hyperlinks as well as overall Site activity and performance.
Most browsers automatically accept cookies but you can modify your browser settings to decline cookies by visiting the help portion of your browser’s toolbar. If you choose the decline cookies, you may not be able to use some of the interactive features of our Website. Please note that the scope of this tracking is limited to the Blackbird Worldwide website / applications domain. Our Website or Application does not track its customers over time and across third party websites to provide targeted advertising and does not respond to Do Not Track (DNT) signals.
This site is not used to knowingly solicit Personal Information from or market to children under the age of 13.This site is intended for use by persons who are over 18 years of age. Therefore, we request that children under the age of 13 not submit any Personal Information to us through the site, If we learn that we have inadvertently gathered Personal Information from children under the age, we will promptly remove such information from our records.
Retention: We shall retain your Information as long as your account is active or as necessary for legal business purposes.
Reviewing and Updating User’s Information: We offer our user the ability to review and change certain information such as profile information, contact information, password and user preferences by logging into Blackbird Worldwide online portal and application. You must promptly update your information if it is inaccurate. You can also contact us at [email protected] to request to modify information that cannot be amended or deleted through the application or online portal. We will take reasonable steps to permit you to modify the inaccurate or incomplete information. We may decline to process requests that are frivolous/ vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
Closing your Account: If you wish to close your account, please send us a written request on [email protected] or call our 24x7 customer support. Upon your request, we will de-activate your account and delete your information from our databases. However, we will retain in our files and use some of your information in order to prevent fraud, collect any fees owed, resolve disputes, assist with any investigations, enforce our User agreement and comply with legal requirements as is permitted by law. Therefore, you should not expect that all your personal information will be completely removed from our databases in response to your requests. Such personal information will be deactivated from public and member viewing and will only be available to selected personnel at Blackbird Worldwide.